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Stop managing infrastructure firefighting. Let SISGAIN's cloud managed services team monitor, optimize, and evolve your cloud environment while your team focuses on building products.
The Problem
Most enterprise teams spend 60–70% of their engineering bandwidth keeping the lights on — patching servers, fighting alerts, and managing vendor chaos instead of shipping value.
Thousands of untuned monitoring alerts drown your team in noise. Without proactive cloud operations management, real incidents get buried until they become critical outages.
Unmanaged cloud environments waste 30–45% of spend on idle resources, over-provisioned instances, and orphaned workloads. Without continuous FinOps management, cloud bills grow uncontrollably every quarter.
Misconfigured cloud resources are the #1 cause of enterprise data breaches. Without 24/7 cloud security management, patch cycles lag, vulnerabilities accumulate, and compliance audits become a crisis.
Highly paid cloud engineers spending 50% of their time on maintenance, incident response, and routine ops tasks is the most expensive form of infrastructure mismanagement your organization can have.
✕ Without SISGAIN
✕ Reactive incident response after outages occur
✕ Siloed monitoring with no unified visibility
✕ Manual patching cycles with compliance gaps
✕ Cloud spend spiraling without optimization
✕ Security vulnerabilities discovered post-breach
✕ Engineering team consumed by ops tasks
✕ No DR validation or runbook documentation
✓ With SISGAIN
✓ 24/7 proactive monitoring with intelligent alerting
✓ Unified observability across all cloud environments
✓ Automated patch management & compliance enforcement
✓ Continuous FinOps with monthly savings reports
✓ Zero-trust security operations & threat detection
✓ Engineering team freed to focus on product development
✓ Quarterly DR tests & automated runbook execution
Our Solution
SISGAIN's cloud managed services combine 24/7 monitoring, proactive optimization, security operations, and cloud engineering support — delivering enterprise-grade cloud operations as a fully managed service across AWS, Azure, and GCP.
AWS Advanced Partner
Azure Gold Partner
GCP Premier Partner
ISO 27001 Certified
SOC 2 Type II Compliant
24/7 NOC Operations
Our Services
From 24/7 cloud infrastructure management to cloud cost optimization and security operations — every managed service discipline is covered with enterprise-grade SLAs.
Round-the-clock cloud monitoring across compute, storage, networking, and application layers — with intelligent alerting, automated remediation playbooks, and a dedicated NOC team available every hour of every day.
Continuous cloud cost management with rightsizing recommendations, reserved instance planning, savings plans optimization, and monthly FinOps reporting — delivering an average 35% reduction in cloud spend within the first 90 days.
Managed cloud security operations including CSPM, SIEM integration, vulnerability management, identity governance, and compliance monitoring — continuously enforcing your security posture across AWS, Azure, and GCP.
Automated OS and application patch management with pre-tested rollout windows, rollback capabilities, and compliance reporting aligned to SOC 2, PCI DSS, HIPAA, and ISO 27001 control requirements.
Fully managed backup operations with defined RTO/RPO targets, automated recovery testing, cross-region replication, and documented DR runbooks — validated through regular game-day simulations.
End-to-end management of Kubernetes clusters across EKS, AKS, and GKE — including node pool lifecycle management, workload autoscaling, network policy enforcement, and GitOps pipeline operations.
Proactive management of RDS, Aurora, Azure SQL, Cloud SQL, MongoDB, and Redis deployments — covering performance tuning, index optimization, backup validation, and high-availability configuration management.
Unified observability stack with metrics, logs, and traces correlated across your entire cloud estate — powered by AIOps for anomaly detection, predictive alerting, and automated root cause analysis before incidents escalate.
Explore how our managed services practice handles your four core cloud operations challenges in real time.
We instrument your entire cloud environment with our observability stack — establishing performance baselines, configuring intelligent alert thresholds, and documenting your runbook library before going live on monitoring.
Our NOC team monitors every service, every resource, and every metric continuously — with sub-5-minute alert response times and pre-authorized automated remediation for the most common incident categories.
When incidents occur, our on-call engineers engage immediately — triaging, containing, and resolving within defined SLA windows, followed by a full post-incident RCA and remediation plan delivered within 24 hours.
Monthly operational reviews analyze incident trends, alert quality, and reliability metrics — driving continuous improvement in your cloud environment's stability and our team's response efficiency.
We analyze your full cloud billing data — identifying idle resources, orphaned assets, over-provisioned instances, and commitment coverage gaps across every account and service.
Data-driven rightsizing recommendations backed by 90-day utilization analysis — combined with optimized reserved instance and savings plan purchasing strategies to maximize commitment discounts.
Enforce consistent tagging policies, cost allocation hierarchies, and chargeback models — giving every team and product line full visibility into their cloud consumption and accountability for their spend.
Monthly FinOps dashboards showing realized savings, forecast vs. actuals, anomaly detection, and next-cycle optimization recommendations — keeping finance and engineering aligned on cloud economics.
Continuous scanning of cloud configurations against CIS benchmarks, compliance frameworks, and custom security policies — with automated remediation for misconfiguration findings before they become exploits.
Managed SIEM with tuned detection rules, threat intelligence feeds, and behavioral anomaly analysis — correlating security events across cloud logs, network flows, and endpoint telemetry to catch threats early.
Continuous vulnerability scanning across cloud workloads with risk-prioritized patching — pre-tested in staging environments and deployed in approved maintenance windows with full rollback capability.
Continuous compliance monitoring with automated evidence collection for SOC 2, PCI DSS, HIPAA, and ISO 27001 — so your compliance posture is always audit-ready, not scrambled at audit time.
Establish service-level objectives across latency, throughput, error rates, and availability — with automated SLO tracking and error budget alerts that align engineering priorities to reliability goals.
Predictive capacity planning using historical growth trends and ML-based demand forecasting — ensuring auto-scaling policies are correctly tuned to absorb traffic spikes without over-provisioning.
Ongoing query optimization, index tuning, connection pool management, and caching layer optimization — eliminating database bottlenecks that erode application performance as data volumes grow.
Quarterly disaster recovery simulations with documented RTO/RPO achievement reports — validating that your recovery runbooks work under real failure conditions, not just on paper.
Architecture
Choose the managed services tier that matches your operational maturity, cloud complexity, and SLA requirements — every tier includes dedicated engineering support and 24/7 NOC coverage.
CLOUD PROVIDERS
AWS
Azure
GCP
On-Premise / Colocation
SISGAIN Cloud Architecture Control Panel
Centralize design, governance, and delivery across your entire cloud estate — from greenfield builds to complex legacy migrations.
ARCHITECTURE LAYERS
Network & Connectivity
Compute & Containers
Data & Storage
Application Services
Developer Platform
CROSS-CUTTING CONCERNS
Security & Identity
Observability & AIOps
FinOps & Cost Governance
CI/CD & GitOps
ENGAGEMENT PROCESS
A structured onboarding process that transitions your cloud operations to our managed services team without disruption — fully operational within 30 days of engagement kick-off.
A comprehensive audit of your current cloud infrastructure, monitoring stack, incident history, security posture, and cloud spend — delivered as a detailed gap analysis with prioritized remediation recommendations.
Custom incident response runbooks, escalation matrices, change management procedures, and auto-remediation playbooks — built to your environment's exact architecture and operational requirements.
Full observability instrumentation deployed, monitoring thresholds tuned, security tooling configured, and NOC team briefed and live — all with zero disruption to your production workloads.
Monthly operational reviews, quarterly architecture health checks, continuous cost optimization, and proactive modernization recommendations — your cloud environment improving every month, not just staying the same.
Why SISGAIN
See how SISGAIN's cloud managed services practice compares against the alternatives your organization might consider.
| Capability | SISGAIN | Generic MSP | In-House Team | Staff Augmentation |
|---|---|---|---|---|
| 24/7 NOC Coverage | ✓ Dedicated NOC | ◦ Shared NOC | ◦ On-call only | ✗ Business hours |
| Multi-cloud managed | ✓ AWS + Azure + GCP | ◦ Usually 1 cloud | ◦ Hiring-dependent | ✗ Varies widely |
| FinOps & cost mgmt | ✓ Automated + advisory | ◦ Basic alerts only | ◦ Ad hoc | ✗ Rarely included |
| Security operations | ✓ Built-in SecOps | ◦ Add-on service | ◦ Requires specialist | ✗ High risk |
| Mean time to resolve | ✓ <15 minutes | 30–60 minutes | 1–4 hours | Unpredictable |
| Compliance reporting | ✓ Continuous + automated | ◦ Periodic only | ◦ Manual effort | ✗ Out of scope |
| Time to onboard | ✓ 30 days | 60–90 days | 3–6 months | Unpredictable |
| Knowledge transfer | ✓ Runbooks + ADRs | ✗ Dependency model | ✓ Internal | ✗ Often undocumented |
Ready to get started?
Join 150+ enterprise engineering leaders who handed off cloud operations to SISGAIN — and got their engineering team back.
Client Voices
What enterprise technology leaders say after partnering with our cloud managed services team.
SISGAIN's managed services team didn't just take over our monitoring — they transformed how we operate in the cloud. Our mean time to resolution went from 4 hours to under 12 minutes, and our cloud bill dropped 38% in the first quarter. We sleep better knowing they're watching our environment 24/7.
Rachel Nguyen
VP Infrastructure, FinScale Technologies
We were burning $180K a month on AWS and had no idea where it was going. SISGAIN's FinOps team identified $62K in monthly waste in the first two weeks. Their continuous cost governance has saved us over $700K annualized. That's not a managed services cost — that's a profit center.
Marcus Obi
CTO, Meridian Commerce Group
We needed SOC 2 Type II compliance in 90 days. SISGAIN's managed security operations team got us there — automated evidence collection, continuous compliance monitoring, and zero findings in the audit. Their compliance-as-code approach is the only way to scale security at our pace.
Anita Rao
CIO, DataVault Enterprise Solutions
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